Menu: Reception, then People Complain.

Page title: Add complain.

Record a complaint from a parent, student, or visitor, and note what the school did about it. Add complain types and sources under Reception Setup before you use this page.

Complain type: The category, from Reception Setup.

Source: How the complaint arrived, from Reception Setup.

Complain by: The name of the person complaining. This is required.

Phone: Required.

Date: The day of the complaint. It defaults to today. Required.

Action taken: What the school has already done.

Assigned: The person who should handle it. Type the name.

Description: The full complaint.

Click Save.

The list shows the person's name, phone, date, complain type, source, action taken, who it was assigned to, and the description. Edit changes the record. Delete asks you to confirm, then removes it.