World Education Revitalisation Agenda
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Setting up reception

Reception & Front Office · Manage admissions inquiries, visitors, calls, complaints, postal records, surveys, and reception activities.

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Reception & Front Office

Manage admissions inquiries, visitors, calls, complaints, postal records, surveys, and reception activities.

Setting up reception

Menu: Reception, then Reception Setup.

Page title: Setup.

This page stores the short lists the rest of Reception uses. It has four tabs: Purpose, Complain type, Source, and Reference. Each tab has an add form on the left and a list on the right.

On every tab, enter the name. That field is required. Description is optional. Click Save. The new item appears in the list.

The blue edit button changes the name or description. The red delete button asks Are you sure want to delete this? Confirm only when that item is no longer used.

Purpose: Why a visitor came, such as Admission, Fee payment, or Meeting the principal. The visitor book uses this list.

Complain type: The kind of complaint, such as Facility, Staff, or Fees. People Complain uses this list.

Source: How the school heard about an enquiry or complaint, such as Website, Walk-in, Phone, or Referral. Admission Inquiry and People Complain use this list.

Reference: Who referred an admission enquiry, such as a parent, a staff member, or an advert. Admission Inquiry uses this list.

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