Reception & Front Office
Manage admissions inquiries, visitors, calls, complaints, postal records, surveys, and reception activities.
Phone call logs
Menu: Reception, then Phone Call Log.
Page title: Add phone call log.
Keep a record of calls the front desk makes or receives. The form is on the left. The list is on the right.
Name: The person on the call. Optional.
Phone: Required.
Date: The day of the call. It defaults to today. Required.
Next follow date: When someone should call again. It defaults to today. Required.
Call duration: How long the call lasted, in your own words, such as 5 minutes.
Call type: Incoming or Outgoing. This is required. If date, phone, or call type is missing, the page says those three are required and does not save.
Description: What the call was about.
Click Save.
The list shows the name, phone, call date, next follow date, duration, call type, and description. The blue edit button changes the log. The red delete button asks you to confirm, then removes it.
Still need help?
Was this helpful?